The 50 Companies That Offer the Best Customer Service

The 50 companies that offer the best customer service are typically those that see the most success in this country. Paying attention to the customer makes a difference after all.

Chick-fil-A

Even with the scandal that has touched this franchise over the years, they’re still dedicated to their customers. In a lot of ways, their customer service is their saving grace.

Publix

Any company that deals with people directly, and that’s a lot of them, relies heavily on customer service. If you can’t keep the public happy it’s fair to state that you won’t last long.

USAA

Insurance companies absolutely need to focus on customer service. If they don’t, dozens, if not more, of companies are willing to take their place.

Trader Joes

Now and then one can hear about Trader Joe’s regarding one product or another. However, their customer service skills don’t need a lot of support since they know how to treat their customers.

Wegmans

People are always going to need groceries since a large number of folks don’t grow or hunt their own food. But without great service, it’s hard to keep your customers.

The UPS Store

Did you know you could get your fingerprints scanned at the UPS Store? That’s a service I was unaware of until now.

Amazon

How do you think this service grew so quickly? They know how to take care of people.

Ace Hardware

This place is a little more expensive than other hardware stores. But at the same time they’re always there to help if you need something.

Texas Roadhouse

People need to eat. But then again, people are going to go where the service is best.

Pet Supplies Plus

Yes, your furry friends need good service as well. Stores like this are skilled in keeping your family pet safe and supplied.

Costco

Seriously, who doesn’t like Costco? You might end up with more than you need, but the people here are typically there to help in whatever way you need.

State Farm

Insurance companies have to deal with people all the time, which isn’t always easy. But their staff are trained to make sure that people feel at ease.

Alaska Airlines

You want people who know how to treat their guests while in the air. This is especially true when it comes to people who are nervous flyers.

Nordstrom

It’s impressive to realize how long this company has been around. But great service is one reason why they still exist.

Apple

Considering how many people use Apple products, this company needs to have great service. They’d still sell even if they didn’t, but not as much, possibly.

Delta

You want to be comfortable with the people who are handling your flight details, right? That’s where good service comes in.

Chewy

Anything that deals with animals and their necessities and luxuries will do well enough. But with great service, they’ll do even better.

Longhorn Steakhouse

A steakhouse lives and dies based on its reputation. What builds a reputation? Good service.

Bass Pro Shops

It’s not really a niche market, but it’s still something that requires people who know how to talk to those who are into the sport. Plus, knowing something about the products is a must.

Enterprise

Anytime you have to people you need to know how and should be able to keep them happy. It’s not a perfect system, but calming people and keeping them on your side is a good start.

Southwest

Flying is much more comfortable when the employees of the airline are well-trained in how to keep people happy. Granted, it doesn’t give people the right to step out of line.

O’Reilly

Whether you know a lot or a little about cars and their parts, it’s nice to talk to someone who knows. It’s also nice to know that some people won’t try to upsell you at every opportunity.

Sephora

Women don’t always know what they want or need when it comes to beauty products. This is why people in this company need to be a little knowledgeable and understanding.

Regions

You want to trust bankers and the people who work in banks, right? It’s kind of important when it comes to your financial future.

Sam’s Club

Being positive when working in a retail store is tough sometimes. But it’s still important to be cordial, if not happy.

Ulta

Beauty supply stores definitely need to hire people with a lot of patience. Not only that, but people who work here need to know something about what they’re selling.

Marriott

It’s important to many who are traveling that they have a nice place to stay. It’s also nice to know that the people working at the hotel are skilled at keeping guests happy.

Fidelity

Given that people are actively coming to this company for help with their investments, the service needs to be stellar. You don’t want someone who doesn’t like their job trying to help you.

Cracker Barrel

Food service requires people to at least be friendly if not entirely accommodating. Of course, if another person is being friendlier than you are your job might be in jeopardy.

Zappos

An online retail company doesn’t need good service, does it? Yes, yes it does, since people are bound to call in or email with needs and questions.

Kohls

Retail is the type of business where people are going to be up in your face all the time. You still need to be friendly.

TJ Maxx

There are a few challenges when it comes to retail, and employees need to meet most of them to be successful. Even with challenging customers you need to be friendly.

JetBlue

People won’t want to fly with a company that hires less than cordial individuals. If their needs aren’t being met, they’ll use another airline.

Bath & Body Works

Retail is a little more challenging in a few ways since it’s more repetitive. You might not see the same faces in a lot of jobs, but here is where you’ll see a mass quantity of people.

Hilton

The hospitality industry is another spot where you’ll see a mass number of individuals. You might remember some, but you need to act like you remember them all.

Marshalls

Selling clothing and other items to people is a little rough at times. But letting them come to you with questions isn’t too hard if there’s a way to accommodate them.

Hyatt

There’s a long checklist to look at every day when working in the hotel industry. But if it keeps people happy it’s worth it.

Auto Zone

People who don’t know a lot about cars are better served by asking an employee. In this case, it’s better when a company is known for hiring those who can help.

Target

For retail stores that offer more than just clothing and sundry items, it’s important to have people on hand who can help with a multitude of things. To date, Target has been on point.

Fifth Third Bank

You want your money to be safe and secure. But you also want people to at least pretend like they care about your financial security too.

Chase

There have been a few detractors when it comes to Chase, but overall they do a good job. The most displeasure that comes with this bank is due to client error.

Samsung

As a happy Samsung user, it’s fair to say that this company knows how to take care of issues when they arise. Not only that, they do make quality products.

Barnes and Noble

As an avid reader and lover of literature, I can say this: they’re one of the best booksellers in the business. Not only that, but their employees are usually very helpful.

TD Bank

Everyone has their favorite bank for a reason. But thankfully, many of them know how to take care of their clients.

BJ’s

The thing about retail is that it can and does grind on your nerves. But it’s a job, and it’s helping people, so it’s not hard to do if you have a heart.

Alamo

Car rental locations get a bad reputation sometimes thanks to angry customers. But the truth is that the process is fairly simple, but people don’t always want to accept that.

Booking.com

It’s easy to agree that you want your trip to go well. That’s why people at companies such as this are trained to make that happen.

T-Mobile

There are plenty of cell phone providers to work with. But it’s tough to satisfy everyone.

Petco

As one of the bigger pet store chains around it’s fair to say that they know what they’re doing. What’s better is that they care a great deal about your pet.

Verizon Fios

Service individuals who go into your home do need to learn people skills. As do those who answer the phones and are expected to give great customer service.